Privacy & Distance Selling Agreement
Privacy & Security Policy
All services and services provided on our site belong to our my dora hotel business registered at www.mydorahotel.com and are operated by our business.
Our company may collect personal data for various purposes. It is stated below how and how the personal data collected is collected, how and how this data is protected.
Our company undertakes to keep confidential information strictly private and confidential, to consider it a duty of confidentiality and to take all necessary measures and exercise due diligence to ensure and maintain confidentiality, to prevent all or any part of the confidential information from entering the public domain or its unauthorised use or disclosure to a third party.
These situations are limited in number;
1. Law, Decree Law, Regulation, etc. To comply with the obligations imposed by the legal rules issued and in force by the competent legal authority;
2. In order to fulfill the requirements of other contracts concluded by our site with users and to implement them;
3. Requesting information about users for the purpose of conducting an investigation or investigation duly conducted by the competent administrative and judicial authority;
4. These are the situations where it is necessary to provide information to protect the rights or security of users.
SCANNER COOKIES
Our business can obtain information about users who visit our website and users' use of the website by using a technical communication file (Cookie). The aforementioned technical communication files are small text files that a website sends to the user's browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by hiding status and preferences about the site.
The technical communication file helps to obtain statistical information about how many people visit the site, for what purpose, how many times a person visits the site and how long they stay on the site, and to dynamically generate advertisements and content from user pages designed specifically for users. The technical contact file is not intended to receive data or any other personal information in the main memory or from your e-mail. Most browsers are originally designed to accept the technical communication file, but if users wish, they can change the settings so that the technical communication file does not come or a warning is given when the technical communication file is sent.
Our business may change the provisions of this "Privacy Policy" at any time by publishing it on the site or publishing it on the site. If the provisions of the Privacy Policy change, it becomes effective on the date of publication.
You can send an e-mail to info@mydorahotel.com for any questions and suggestions regarding our privacy policy. You can reach our business from the contact information below.
Company Title:ERDOĞAN TURİZM İŞL.SAN.TİC.LTD.ŞTİ.
Address: Rasimpaşa Mah.Rıhtım Street Tayyareci Sami Street No 17 34716 Kadıköy / İstanbul
Email: info@mydorahotel.com
Phone: 02164148350
Distance Sales Agreement
ARTICLE 1: PARTIES On the one hand, the address of which is MY DORA HOTEL- ERDOĞAN TURİZM İŞL.SAN.TİC.LTD.ŞTİ.Rasimpaşa Mah.Rıhtım Caddesi Tayyareci Sami Sokak No 17 34716 Kadıköy / İstanbul (This contract will be referred to as the "Hotel" for short). On the other hand, the Accommodation Sales Contract has been arranged between the consumer(s) regarding the reservation and accommodation service within the framework of the following conditions. ARTICLE 2: SUBJECT The subject of this contract covers the mutual rights and obligations of the parties in accordance with the provisions of the Law on the Protection of Consumers No. 6502 and the Distance Contracts Regulation regarding the Hotel Accommodation Sales service, which the Hotel sells electronically to the consumer on the www.mydorahotel.com website, and the qualities, sale price and conditions are specified below. ARTICLE 3: CONTRACT PRICE AND PAYMENT TERMS 3.1. The consumer will pay the Contract fee with a credit card through the site of the Hotel or by EFT/transfer to the bank accounts specified by the Hotel. 3.2. All services included in the price are specified in detail on the internet introduction page and the Reservation Document, and services other than these are subject to an extra fee. In particular, the purchased service does not include the extra food and beverage, personal expenses, transportation, and the cost of all out-of-scope goods and services that the consumer will receive other than the services included in the accommodation. 3.3. The consumer is obliged to pay the entire contract price on the date of the reservation at the time of registration. ARTICLE 4: CANCELLATION, TRANSFER AND CHANGES 4.1. For cancellations and changes in the reservations made, it is necessary to contact the Support line at +90 216 414 83 50 or send a valid justification to the e-mail address info@mydorahotel.com or notified with a written and/or permanent data keeper. 4.2. The following rules apply to cancellations and changes: A. If the consumer requests a cancellation-change up to 1 day from the date of entry to the facility, the full fee will be refunded. B. Unless the consumer states the change he/she wants regarding the reservation he/she has paid for in writing up to 1 day before the entrance to the facility, the terms and conditions of accommodation written in this contract and reservation will be valid. C. If the consumer does not notify in writing that he cannot go/reach the facility where he will stay, the Hotel has the right to cancel all reservations made on behalf of the consumer at the end of 24 hours after the start date of the stay. In such cancellations, no refund will be made to the consumer.
D. The hotel must fulfill the obligation within the period committed by the consumer from the date the reservation reaches him. If the hotel does not fulfill its obligation, the consumer may terminate the contract. In the event of termination of the contract, the Hotel must repay all collected payments to the consumer with legal interest within fourteen days from the date of receipt of the termination notice and return all valuable documents and similar documents that put the consumer in debt, if any. E. In cases where it is impossible to fulfill the service subject to the reservation (proven force majeure), the Hotel is obliged to notify the consumer in writing or with a permanent data keeper within three days from the date of learning of this situation and to return all payments collected within fourteen days at the latest from the date of notification. F. If the hotel terminates the contract unfairly, it must return all payments made by the consumer until that day to the consumer. 4.3. Change requests other than the date in the consumer reservation are evaluated, provided that they notify the hotel at least 1 day before the start date of the service received. The Hotel handles this change request to the extent of the possibilities; no objection can be made to the Hotel or the Hotel cannot be held responsible for unfulfilled change requests. 4.4. In case of early departure from the hotel, the consumer accepts and undertakes that he is responsible for paying the entire contract price and to pay this fee to the Hotel. 4.5. Refunds that will arise in the payments made are made to the credit card or bank account used during the reservation. ARTICLE 5: OTHER PROVISIONS 5.1. The information about the accommodation subject to this contract has been examined and evaluated by the Consumer on the Hotel's website. The accommodation fee and payment method are seen by the consumer before the reservation is completed on the website, and the consumer prefers one of the payment options depending on his own request. The consumer completes the payment by entering the credit card information into the system. The system where credit card information will be entered is protected by international security software, and it is not possible to view or copy the information in any way. However, with the software such as viruses that will be found on the Consumer's computer or the passwords and information that will be seized by third parties for reasons arising from the consumer's negligence, and therefore the Hotel has no obligation to pay any criminal conditions or compensation for the damages that the Consumer may suffer, and it has the right to return the damages that may occur for these reasons to the Consumer. 5.2. It is the duty of care of the consumer in good faith for the consumer to notify the authority in writing during the performance of the service. The consumer's use of the service to the end without notifying the Hotel authorities even though he is a complainant, eliminates the rights of compensation such as replacement service and refund related to the complaints. 5.3. Even if the consumer could not sign this hotel reservation contract for any reason by receiving mail order, virtual pos, wire transfer or EFT, he has learned the terms of this contract that will be valid between the parties with the catalog, website or advertisements, and has committed to receive this hotel reservation contract in the written terms in this contract. 5.4. The consumer undertakes to read and sign this contract after receiving all kinds of information about the hotel signed with this hotel reservation and mentioned in the contract from the hotel's web addresses and making all the necessary examination. 5.5. If the hotel is not checked in without cancellation, the accommodation fee will not be refunded. If the force majeure is documented in cases such as death, illness and accident, the costs of the unstayed periods will be refunded. In case of late check-in or early check-out of the hotel for any reason other than these reasons, the remaining periods will not be refunded. 5.6. Identity and age checks are carried out at the entrance to the facility. If there is a difference due to incorrect or incomplete declaration notifications, it is collected at the time of check-in to the hotel. 5.7. Accommodation dates, names of the people who will stay, the type of facility-room where the stay will be made, the accommodation system; It is clearly stated on the promotional page published on the website of the Hotel, which is an additional and an integral part of this contract, and in the reservation records made by the consumer. 5.8. The consumer will stay between the dates specified in the reservation. If the facility is available other than these dates and after making the request and payment for the extension to the hotel for accommodation, it can extend the date. 5.9. The hotel is not responsible for any loss and/or damage to the consumer's accommodation facility and theft of his valuables. 5.10. The consumer(s) accept, declare and undertake in advance that it is possible to settle in the rooms at 14:00 at the earliest, regardless of the arrival time of arrival time at the hotel, that the rooms must be vacated at 12:00 at the latest, regardless of the time of departure from the facility, and that the extra food, beverage and out-of-system services they will receive at the facility are their own. 5.11. The consumer(s) who do not have a signature in the contract but who participate in the service subject to the contract are deemed to have accepted and committed to the provisions of the contract by reading and signing this contract by the persons they are assigned to register on their own behalf. The hotel reserves the right of reserves the right of resourse to other consumers for the collection of the excess amount or service fee paid by the persons who have signed the contract. 5.12. The consumer accepts and declares that he/she has received the characteristics, sales price, payment method, performance and all other preliminary information of the product/service subject to the contract, that he/she has read and has information and given the necessary confirmation in the electronic environment. The hotel is responsible to the consumer due to the fact that the service subject to the contract is defective. 5.13. Invoices are sent to the address specified by the consumer in the billing address section during the reservation. If the billing address section is left blank, an invoice is sent to the contact information address. The Hotel is not responsible for the unmade deliveries of the invoice caused by the incorrect address or the fact that the person to be delivered is not specified or the person to be delivered cannot be found at the specified address. 5.14. Child discounts are valid when they stay in the same room with the parent. In the reservations of families with children, the child age declared by the Consumer is taken into account. However, if a difference is detected between the age of the child ID requested by the facility officer and the declared age during the entrance to the hotel, the price difference is paid to the Hotel by the Consumer and the necessary change is made. 5.15. Adverse weather conditions, road barrier, terror, strike-lockout, possibility of war, flood, fire, unpredictable technical issues, etc. situations are considered force majeure. Due to the circumstances that prevent the non-start or continuation of the stay for such reasons, the Hotel may cancel the accommodation or replace it with another accommodation facility in the same region or in another region of the same category and nature. In such cases, the consumer is not entitled to compensation. 5.16. The Hotel Reservation/Registration document is an additional and integral part of this contract and is binding on the parties. ARTICLE 6: AUTHORIZED COURT In the resolution of disputes arising from the implementation of this accommodation contract;…